On March 15, 2016 the Tri-County Chapter of the California/Nevada Credit Union League held its chapter meeting in Rancho Cucamonga, CA. Guest speaker James Dawson, Marketing Manager from Thinkwise Credit Union presented the do’s and don’ts of using social media for your credit union (LinkedIn, Twitter, Facebook, Pinterest, etc.) Here is a brief summary of some of his suggestions:
- Invite you current members to be a part of your credit union’s social media experience
- Update your social media account and share your accomplishments
- Post articles you have written
- Converse with groups, comment on other credit unions’ posts
- Check your privacy settings
- Be sure to have consistent and correct information on all social media platforms
- Be humble
- Be professional
- Interact with your followers, answer questions and be helpful
- Post pictures
- Don’t be needy: don’t ask people to like your page
- Don’t share too much information, especially of a personal nature
- Don’t have spelling errors in your posts
- Don’t over-share or post too many times on social media
- Don’t share sensitive information that could harm you or your company (new security software, procedures, etc.)
Next, guest speaker Vaughn Book, SVP, CIO from Arrowhead Credit Union shared some information and things to be aware of on the topic of Cyber Security and how credit unions can protect themselves from these threats.
- Cyber theft is comprised of crimes in which a computer is used to steal money or other things of value. It includes embezzlement, fraud, theft of intellectual property, and theft of personal or financial data.
- Computer security incidents encompass spyware, adware, hacking, phishing, spoofing, pinging, port scanning, and theft of other information, regardless of whether the breach was successful or not
- Cyber criminals focus on hijacking of identities for long-term gain such as:
- using the information for healthcare fraud
- selling data internationally
Cyber Crime Statistics:
- 80% Insider threats
- 500 million financial records are stolen per year
- Over 1 billion records are breached
A malware advertisement – or, Malvertisement – is an infected online advertisement. These ads may be hosted on malicious or legitimate websites and social networks. If a user clicks on a Malvertisement, the user`s system becomes infected with malware. The use of infected ads allows cyber-criminals to spread malware easily.
Places where Malvertisements will be:
- Legitimate advertisements
- Pop-up ads
Safety Tips to help prevent cyber-attacks:
- Make sure you have a strong and unique password (at least 16 characters).
- Don`t use the same password for multiple services.
- Apply software updates when necessary.
- Carefully read the permissions before installing apps or updates.
- Check who the app publisher is before installing.
- Avoid inserting hard drives and thumb drives you don`t trust into your computer.
- Never send personal data via email.
- Avoid logging into your important accounts on public computers.